PaymentsFirst – Demystifying Regulation E: A Focus on Error Resolution

Regulation E protects consumers in electronic funds transfers. The error resolution process is one of the most crucial aspects of Regulation E compliance. We will discuss:

• Defining an Error: Learn about the definition of errors that occur in electronic fund transfers (EFTs).
• Consumer Rights and Responsibilities: Understand consumer rights and the steps the FI needs to take when an error is reported.
• Dispute Resolution Process: Learn about the steps involved in resolving disputes, including time frames and communication requirements.

Best Practices: Gain valuable tips and strategies for preventing EFT errors and handling them effectively.