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Double Booked: When Nacha and Reg E Don’t Agree

Thursday, June 25, 2026

1:00 - 2:45 pm CT

Presented by PaymentsFirst, Inc., Alloya is providing this event free of charge.

When it comes to handling ACH disputes and unauthorized transactions, financial institutions often find themselves caught between two sets of rules: the Nacha Operating Rules and Regulation E. While both are designed to protect consumers and guide financial institutions, they do not always align. This session breaks down the differences and overlaps between Nacha and Reg E, giving you the knowledge to navigate those situations and apply the right rule at the right time.

Topics include:

  • The purpose of Nacha Rules vs. Regulation E
  • Timelines for consumer claims and financial institution responses
  • RDFI responsibilities under Nacha vs. Reg E
  • When to apply which Rule
  • Real-world examples to clarify common areas of confusion

and Register: To register for this session, please click on the registration button above.

Who Should Attend: This session is ideal for ACH operations staff, AAP, APRP and AFPP candidates, and audit and compliance staff.

Credits: 1.8 AAP, APRP, AFPP Credits

Suggested Prerequisite: None

Advance Preparation: None

Course Level: Basic

Instructional Method: Webinar

Cancellation Policy: No charge for substitutions. Alloya reserves the right to cancel the session due to lack of participation. Advance notice will be given if the workshop is cancelled. Questions regarding refund, complaint and program cancellation policies, should be directed to the Training Department at training@alloyacorp.org.

Registration Deadline: One business day prior to the workshop date

Questions? Contact training@alloyacorp.org

 

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