As the Senior Vice President of Operations, Margie Giles supports the payment operations that deliver products to credit unions along with compliance, fraud prevention and member product support. Her responsibilities include supporting the delivery systems for wires, ACH, check processing and international payments through compliance with all applicable regulations, as well as supporting the implementation process of these key member services. Giles oversees the organization’s product operations, ensuring that the corporate’s financial objectives and goals are met.
With nearly 30 years in business management and information technology, Giles has a vast array of experience at the corporate as well as other leading companies. Previously, she has held leadership roles in strategic initiatives, technology, information security, business continuity, compliance, payment operations and project management. During her tenure at the corporate, she successfully led numerous corporate merger and system integration projects that resulted in significant operational efficiencies. Most recently, she served as the corporate’s Senior Vice President of Strategic Initiatives.
Prior to joining Alloya in 2003, Giles served as an Information Technology Consultant and Project Manager at Accenture (formerly Andersen Consulting), Hewitt Associates (now AON) and GVG Technology, Inc.
Giles holds her Bachelor of Science degree in Computer Science (with a minor in Business) from Northern Illinois University. She is currently a board member of her homeowner’s association.