Session Descriptions

Creating an Innovative Mindset

For visionary credit unions, innovation isn’t a thing, a project, or an initiative—it’s a cultural mindset that pervades the organization. In this presentation, Alix Patterson, Chief Experience Officer at Callahan & Associates, will discuss how to build an emergent culture that embraces certain kinds of risk-taking, tolerates failure and encourages learning at every level of the organization.


ApattersonPresenter: Alix Patterson, Chief Experience Officer, Callahan & Associates

Program Level: Intermediate
Field of Study: Specialized Knowledge and Applications
CPE Credits Available