This session provides frontline staff with a detailed understanding of ACH origination processes, empowering them to manage transactions effectively and offer high-quality customer support. Participants will explore essential concepts, roles, and workflows needed for daily operations including:
- Key Concepts of ACH Origination
- Roles and Responsibilities in ACH Transactions
- ACH Origination Workflow and Daily Operations
- Compliance and Risk Management
This session will help frontline staff develop practical skills to manage ACH origination effectively, meet compliance standards, and deliver seamless customer support in day-to-day operations.
